FibreCRM: Joined-up thinking for your business.
Systems that don’t work well together don’t work at all, which is why joined-up thinking is at the heart of great CRM.
If important data’s scattered about in different applications, teams can’t share knowledge and time is wasted on administration. A FibreCRM solution will make sure all that information is in one simple-to-use system. So your staff can access it easily and start building smarter relationships with their customers.
Imagine how effective your customer service agents would be if they had every conversation with a client at their fingertips, or how it would be easier to budget if your finance department had instant access to sales floor data. FibreCRM offers you a complete, real-time overview of every aspect of your business – you can even have the vitals delivered in handy weekly reports.
Hard-working CRM also streamlines your day-to-day logistics. We work with an international charity that organises team members around the world. Without CRM this would be a logistical nightmare, but with everything joined-up, they can organise complex speaking events and quickly send aid to where it’s needed most.
Joined-up thinking runs through everything we do, which is why we begin with an in-depth but straightforward consultancy process. We’ll spend time getting to know your business and asking the right questions, so that we can establish the right CRM strategy for you. Then we’ll design and project manage everything – implementing the systems, migrating all your existing data and ensuring your teams are trained up on how to use their new CRM tools. We’re also on-hand should you have any questions, and we can visit your workplace to make sure you’re getting the most out of your new systems.
There’s more about our process on our services pages, but if you’d like to chat this through in person, please call our team on +44 (0)203 598 0898