A collection of business news and technical articles, ideas, tips & advice relating to CRM strategies, applications and general observations.

Why most mainstream CRMs fail

Written by Simon Leek

I’ve done a ton of research into why many CRM systems fail and it comes down to this. CRMs fail because they don’t address the real world needs of users. Basic requirements you would have thought simple become overly complex to implement with standard CRMs. CRM becomes a clunky tool and users prefer to stick to Excel sheets.

See Us at IRIS World 2016

Each year IRIS Software Group hosts a roadshow for hundreds of customers and FibreCRM is delighted to say it will be exhibiting for the second year running. So, if you plan to attend please come along and meet us, have a look at our integrated IRIS, CRM & Microsoft Outlook solution!! More details here: IRIS World 2016