Come and join the team

FibreCRM is always looking for talented and unique people to join us, supporting the business in its ongoing growth and evolution. Here are the current vacancies.

Our Culture
A set of shared values with drive our behaviour
Why is culture important to us?
Because we believe is attracts the right people and enables them to do their best work
Do the Right Thing
Before we take an action, we ask ourselves if it is the right thing to do for the customer or for the company. The team would never take the easy way out or cut short something for personal gain.

Doing the right thing is our driving force in everything we do.
Do As We Say
“The road to hell is paved with good intentions”. If we say we’re going to do something or commit to a delivery time then we will do it, otherwise we won’t commit to it in the first place.

We never pass blame onto others or things and we take full responsibility for our commitments.
Learn from Our Mistakes
No one is perfect. At times, we make mistakes or make incorrect decisions.

When we do, we won’t cover it up. We admit it, we do the right thing, and get on and (help to) fix it. We learn from it, so as to avoid repeating the same mistake in the future.
Honesty
We will speak up and be open and honest. With ourselves as well as with others. If we can’t do something we will say and won’t cover things up.

These values are so important to us that we have plastered our office walls with these statements just to reinforce the ethos and values that are so important to every team member.
Are you a good fit?
If you share our values, want to do your best work and think you have the right skills and attributes we'd love to hear from you.

Open positions

Our IT Assistant will require the following skills and attributes:

Essential:

· IT related skillset
· Desire to develop a career in IT related activities
· Great people skills, confident and always willing to help
· Able to communicate within a professional environment
· Comfortable liaising with internal/external customers, and 3rd party providers

Desirable:

· Experience of providing technical support and assistance
· Experience of IT testing (including documentation)
· Experience of diagnosing and resolving IT issues with customers
· Skills/Experience in Linux, MySQL, SQL, Apache, Virtual Private Networks (VPN`s) and system upgrades
· IT related formal qualification. One of the following: Advanced – Level 3, equivalent to A-level / Apprenticeship or Higher – Levels 4 and 6, equivalent to a foundation degree or above

Our Product Specialist(s) will be responsible for giving customers an excellent CRM experience, providing training, support and generally maximising their use of our powerful product – and will require the following skills and attributes:

Essential:

· Strong communication skills
· Ability to demonstrate and train (either in person, over the telephone or by screen sharing technology)
· Ability to absorb user requirements and translate back to: a) the customer in plain English and b) the Software Development team
· Patient and happy to deal with users of all abilities
· Comfortable liaising with stakeholders and end users at all levels

Desired:

· Familiarity with CRM software
· Experience in gathering client requirements and creating requirements specifications for the configuration of software solutions
· Business analysis and elicitation of requirements

Our Data Specialist will support the Data Transformation team with a variety of CRM integration projects, and will require the following skills and attributes:

Essential:

· Skills in MySQL or SQL
· Skills in database development
· A desire to develop a career in data transformation
· Ability to work as part of a team and/or independently with minimal supervision
· Advanced analytical and problem-solving skills
· Methodical approach with keen attention to detail

Desirable:

· Experience of data transformation (data management, wrangling, warehousing and integration)
· Experience and skills in the Talend open source data integration platform
· Interest in machine learning and different kinds of databases

How to apply

All applications will be dealt with in confidence, and neither your CV or any of your personal data will be shared outside of the internal FibreCRM environment. Please email your CV to  careers@fibrecrm.com